Dear Support Team,
I have recently encountered intermittent issues with the recreation and tourism model. While the system occasionally works, more often than not I receive an error message. I have attempted to access the platform using various internet connections and devices, but the problem persists. I am unsure whether the issue originates on my end or if the system is experiencing downtime. I would greatly appreciate any guidance or clarification you can provide.
Thank you in advance for your assistance.
05/15/2025 22:53:20 taskgraph.Task ERROR Something went wrong when adding task user-day-calculation (1), terminating taskgraph.
Traceback (most recent call last):
File “Pyro5\client.py”, line 310, in connect_and_handshake
File “Pyro5\socketutil.py”, line 283, in create_socket
ConnectionRefusedError: [WinError 10061] No se puede establecer una conexi�n ya que el equipo de destino deneg� expresamente dicha conexi�n
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File “taskgraph\Task.py”, line 674, in add_task
File “taskgraph\Task.py”, line 1093, in _call
File “natcap\invest\recreation\recmodel_client.py”, line 707, in _retrieve_user_days
File “Pyro5\client.py”, line 101, in getattr
File “Pyro5\client.py”, line 392, in _pyroGetMetadata
File “Pyro5\client.py”, line 376, in __pyroCreateConnection
File “Pyro5\client.py”, line 336, in connect_and_handshake
Pyro5.errors.CommunicationError: cannot connect to (‘34.44.144.58’, 54322): [WinError 10061] No se puede establecer una conexi�n ya que el equipo de destino deneg� expresamente dicha conexi�n
05/15/2025 22:53:20 natcap.invest.utils ERROR Exception while executing natcap.invest.recreation.recmodel_client
Traceback (most recent call last):
File “Pyro5\client.py”, line 310, in connect_and_handshake
File “Pyro5\socketutil.py”, line 283, in create_socket
ConnectionRefusedError: [WinError 10061] No se puede establecer una conexi�n ya que el equipo de destino deneg� expresamente dicha conexi�n
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File “natcap\invest\utils.py”, line 187, in prepare_workspace
File “invest\cli.py”, line 470, in main
File “natcap\invest\recreation\recmodel_client.py”, line 555, in execute
File “taskgraph\Task.py”, line 674, in add_task
File “taskgraph\Task.py”, line 1093, in _call
File “natcap\invest\recreation\recmodel_client.py”, line 707, in _retrieve_user_days
File “Pyro5\client.py”, line 101, in getattr
File “Pyro5\client.py”, line 392, in _pyroGetMetadata
File “Pyro5\client.py”, line 376, in __pyroCreateConnection
File “Pyro5\client.py”, line 336, in connect_and_handshake
Pyro5.errors.CommunicationError: cannot connect to (‘34.44.144.58’, 54322): [WinError 10061]