The interface cannot be opened

NatCap Software Support
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the interface cannot be opened

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Hi @web,

Welcome to the forums, could you provide more details about the problem you’re experiencing? Did you download the InVEST Workbench from the website, install it, and now it won’t open? It might be helpful to know if you’re using Windows, Mac, or Linux as well.

Thanks,

Doug

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space log.zip (3.5 KB)

76c1fe300f1b7ebd389af66c9cc949d
76c1fe300f1b7ebd389af66c9cc949d1177×885 57.6 KB

Attached is a screenshot of my space log and interface error prompt. The version I downloaded is 3.13.0(Windows). I hope you can solve my problem. Thank you very much!

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Thanks for sharing your logs. I closed the duplicate post you made and we’ll get back to you with what we find!

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@web , would you please try these steps to reset the Workbench. I expect it to work again after that.

  1. Close the Workbench
  2. Delete this folder: C:\Users\your windows username\AppData\Roaming\invest-workbench\
  3. Open the Workbench again.

Thanks for reporting this problem.

1 Like
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