I have installed 3.14.2 workbench but after installation it abruptly closes when i tried opening the software to work.
Do it require anything else to install as support files if any let me know.
Tried other versions of software 3.14.1 and even very earlier versions like 3.8 or so, even though it did not work.
Hello @pavithra.t.s, and welcome!
Which operating system are you using? And have you checked out other forum posts that talk about similar issues? Let us know if anything in these posts helps. If not, some posts (like this one) also describe how to collect a log file that you can post here, that might give more information about what’s going wrong.
~ Stacie
Am using Windows OS and checked other posts too.
After installation when clicked to open InVEST it pops-up and closes abruptly. In installation files i could not see log file which your asking to share.
Hi @pavithra.t.s , the log files should be in this folder:
C:\Users\<your username>\AppData\Roaming\invest-workbench\logs
It is very helpful to us if you can check again and share any files you have in that folder. Thank you,
We may have finally discovered the fix for this problem. Seeing your logfile would still help @pavithra.t.s , but if you are willing, please also try installing this development version and see if it works:
Hi team,
The issue got resolved with this newer development version of the model. Thanks to Dave, Jess and Stacie.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.