Why does InVEST 3.12 stay in a completely white state after opening it?

Software Support
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屏幕截图 2022-10-07 145312
屏幕截图 2022-10-07 1453121195×888 16.3 KB

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Hi @yellow,

It looks like this issue came up here as well.

Could you do as Dave suggested from that post?

Could you please look in the following folder and see if you have any files named main.log or renderer.log or main.old.log and upload them here?

C:\Users\your username\AppData\Roaming\invest-workbench\logs

Cheers,

Doug

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Hi @yellow , it would be a big help to us if you could upload the log files that you find in C:\Users\your username\AppData\Roaming\invest-workbench\logs

Thank you for your help,

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If this happens to anyone else, these steps should resolve the problem:

  1. Close the workbench.
  2. Delete this folder C:\Users\your username\AppData\Roaming\invest-workbench\
  3. Start the workbench again

And we’ll fix the underlying issue so this crash does not happen in future releases of the Workbench.

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