Hi,
I managed to install InVEST on my Mac but when I try to open the app, the logo appears for a few seconds at the start before disappearing and the app crashes.
Has anyone faced this issue ?
Thank you for your help !
Hi @leaz , thank you for reporting this issue here. Could you please look in the following folder for any files with a .log extension and upload them here?
/Users/<your username>/Library/Application Support/invest-workbench/logs
After that, you could also try following these steps:
- shut down the Workbench
- check your Activity Monitor to make sure there are no leftover processes running with names like “InVEST …” or “invest”. “Force quit” them if you find any.
- Delete this folder:
/Users/<your username>/Library/Application Support/invest-workbench - Open the Workbench again
I’m not sure if anyone has tried running this software on macOS 10.12 before. That is a fairly old version of macOS that Apple stopped supporting in 2019. So I don’t think we can guarantee that InVEST will run on that operating system, but we’ll do our best.
1 Like
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.